Commitment to Excellence
At Zain Digital Products, we take pride in delivering high-quality digital products. However, we understand that issues may arise. This policy explains our refund process in detail.
Refund Eligibility
Refunds are issued under these circumstances:
- The product is defective or inaccessible.
- You received a product different from what was described.
- Technical issues prevented successful download.
How to Request a Refund
To initiate a refund, email us at support@zaindigitalproducts.shop within 7 days of purchase. Include the following:
- Proof of purchase (order confirmation email).
- Description of the issue with screenshots, if applicable.
Refund Process
Once approved, refunds will be processed within 7 business days to your original payment method.
Important Notes:
- Refunds are not available for products that have been downloaded successfully.
- Requests based on a change of mind or lack of usage will not be entertained.
We are here to assist and ensure your satisfaction. For any concerns, feel free to reach out!